Effective 1st March 2021 we will no longer be selling any new policies in association with Debenhams. All existing policies are still valid and remain in effect. Taurus Insurance Services is still your policy administrator and you will continue to receive the same great service should you need to amend your cover or make a claim. If you need to purchase new cover for a gadget then head on over to a www.SwitchedOnInsurance.com our own premium brand to get a great deal on your insurance. If you have any questions, wish to make a claim or want to add cover for a new device you can do so by contacting us via one of the methods below. If you have a question about our products or your policy you may find the answer within our: FAQ (Frequently Asked Questions).
For general sales and query information:
Or you can contact us by:
From 09:00am to 17:30pm (Mon-Fri)
If you need to discuss or amend your policy:
Or you can contact us by:
From 09:00am to 17:30pm (Mon-Fri)
To discuss an existing insurance claim:
Or you can contact us by:
From 09:00am to 17:30pm (Mon-Fri)
*Calls to 02, 03, or 08 numbers mean that all calls from private telephones, including mobiles, will only be charged at local rate. They may also be included as part of any inclusive call minutes provided by your phone operator.
We endeavour to respond to all written queries within five working days.
We always aim to provide a great service, but if you have any complaint, please write to:
Any enquiry about a claim in the first instance should be addressed in writing to:
*Calls to 02, 03, or 08 numbers mean that all calls from private telephones, including mobiles, will only be charged at local rate. They may also be included as part of any inclusive call minutes provided by your phone operator.